Austin Striders Track Club Registration Refund Policy

At the ASTC we strive to provide the best possible experience for our athletes. We understand that circumstances change; however, because our program costs are committed early in the season, we adhere to the following refund schedule.

1. Refund Eligibility Schedule

Refund amounts are based on the date the written request is received by the Club Registrar.

Request Date

Refund Amount

Before First Practice

100% of registration fee (less the $[75] admin fees listed below)

Within first [15] days of season

50% of registration fee.

After 1st Track Meet**

No refunds issued

2. Non-Refundable Fees

Please note that the following costs are non-refundable once processed, regardless of the withdrawal date:

  • Sanctioning/Insurance Fees: (e.g., USATF or AAU membership fees paid directly to the governing body).

  • Processing Fees: Any third-party credit card or platform processing fees.

  • Field Acquisition fee

3. Exceptional Circumstances

The Board of Trustees may consider pro-rated refunds outside of the schedule above for the following reasons:

  • Season-Ending Injury: Accompanied by a signed physician’s note.

  • Relocation: If the family moves [Number] miles outside of the training area.

  • Program Cancellation: If the club is unable to field a season, a full refund (including admin fees) will be issued.

**If an athlete registers after the first track meet and request a refund thereafter, the “No refunds issued” policy is still in effect.

4. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Submit in Writing: Email your request to info@austinstriders.org.

  2. Include Details: Provide the athlete’s full name, age group, and the reason for withdrawal.

  3. Processing Time: Approved refunds will be issued within [10–14] business days.

Note: Coaches are not authorized to approve or process refunds. The Club CFO must approve all requests.